Scott Green, Co-founder/Chief Executive Officer
Bob McCaffrey, Chief Sales and Account Officer
John Zavoli, General Counsel and Chief Compliance Officer
Michael Josephs, Chief Information Officer
Steve Ditman, Chief Financial Officer
Dave Perbix , Vice President of Account Management
Dimitri Robert, Vice President Technology Delivery
Michael Lundberg, Vice President of Business Development
Nicola Martin, Vice President Human Resources
Shawn Diehl, Vice President, Information Systems
Sheila Garcia, Vice President, Operations
Doreen Corwin, Director of Network Affairs
Linda Vu, Director Software Quality Assurance
Marie Salud, Director Product Support
Sam Gabal, Director Technical Services
Tina Seever, Director, State Reporting & Compliance
Scott Green
Co-founder/Chief Executive Officer
Scott Green is CEO and a co-founder of StrataCare and CareSolutions. StrataCare provides browser-based national bill review software solutions and service for medical bill review. In addition to its array of innovative software solutions, StrataCare operates two divisions; CareSolutions its national bill review service center where they process both mail-in and electronic bills.
During its 10 years in business, StrataCare has quickly become among the most respected players in the workers' compensation bill review industry, servicing clients in the insurance, third party administrator, public entity and self-insured markets.
CareSolutions, founded in 1998, provides traditional mail-in bill review services to the workers' compensation payor community. Realizing the changing needs in the marketplace and building on the success of CareSolutions, Scott Green began planning for the next phase of CareSolutions' evolution. In 1999, CareSolutions' sister company, StrataCare, was formed to develop a complete Windows™ and Internet-based workers' compensation cost containment software solution. StrataCare launched its StrataWare software in December 2000 and is offering the unique solution to the nation's largest insurance companies, third party administrators, bill review companies and employers.
Prior to founding StrataCare and CareSolutions, Mr. Green was President of Reviewco (now known Health Net). As President, he expanded the company's traditional bill review services, offering nurse based managed care and aggressively developing a software-leasing product.
In 1997, Reviewco's parent company, Foundation Health Corporation, merged with Health Systems International. As part of the merger, Reviewco took over responsibility for the combined companies' workers' compensation cost containment products. Mr. Green was in charge of the Reviewco/Comp24 entity with 350 employees, focusing on innovative managed care programs.
Mr. Green entered the workers' compensation managed care industry in 1991 joining Reviewco and The Noetics Group as Vice President of Sales and Marketing. He was responsible for national sales activity and worked closely with clients building electronic data interfaces and efficient data exchange methods. He was responsible for opening five national offices.
Mr. Green began his business career in the computer leasing business where he worked with clients to acquire and finance large computer networks.
Mr. Green holds a BA degree from Pomona College and a MBA from the University of California, Irvine.
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Bob McCaffrey
Chief Sales and Account Officer
Bob McCaffrey oversees the Sales, Marketing and Account Management functions at StrataCare in his capacity as Chief Sales and Account Officer.
Bob brings more than 25 years senior management experience within the insurance products and services industry to the role of StrataCare’s Chief Sales and Account Officer.
Bob was formerly the President and CEO of Workingrx, Inc.and Apollo Enterprises, Inc, leading providers of workers’ compensation claims management services. He also served as Sr. Vice President of Golden Eagle Insurance Company and President of the Golden Eagle Health Division, additional Bob has served as Sr. Vice President within the Blue Cross and Blue Shield Association plans located in California and Florida.
Bob holds a BS Business Administration from Wayne State University, Detroit, Michigan.
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John Zavoli
General Counsel and Chief Compliance Officer
John Zavoli is General Counsel and Chief Compliance Officer at StrataCare. John has previously served as the Company’s CFO from December 2007 to June 2009. He brings over 20 years of multinational financial, operating, legal, corporate finance and Big 4 consulting experience to his role at StrataCare. John has served as CFO, COO, president and CEO of high technology, software and telecom-based service-based companies, and has helped to build strong teams and institute critical internal controls and procedures designed for optimum operating results, corporate governance and Sarbanes-Oxley compliance. In his new role, John is responsible for the company’s overall regulatory compliance, governance and legal affairs.
John’s past experience includes directing corporate financial, treasury, tax, and legal operations for public and VC-funded corporations. He has held senior roles at Digital Equipment Corporation (now Hewlett-Packard), including working and living in Asia and Europe. John also had various senior legal and financial roles at Madge Networks and Waste Management International. He also is a former partner at PricewaterhouseCoopers LLP, where he advised high tech clients in global operations, taxation, fiscal management, M&A, and other related matters.
Mr. Zavoli obtained his B.S. in Accounting from the University of Illinois, a J.D., from The John Marshall Law School, and an LL.M. from Boston University School of Law. He is a licensed attorney in California and Illinois.
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Michael Josephs
Chief Information Officer
Michael Josephs joined the StrataCare management team in November of 2006 to assume the role of Vice President, Production Technology, overseeing the creation and delivery of StrataCare's technology platform to its clients. His areas of responsibility include technology project management, information systems and technology infrastructure, release management, product management, application development, software quality assurance and technical services. In March of 2008 Michael was promoted to the role of Chief Information Officer (CIO), increasing his sphere of accountability to include the alignment of StrataCare’s technology strategy and investment with its business imperatives and the needs of its clients.
Prior to joining StrataCare, Michael served as Director for Technology Development at E*TRADE Financial in their retail lending channel. Michael was also the Chief Information Officer (CIO) for Triad Financial Corporation, a subsidiary of Ford Financial focused on non-prime auto finance. In addition to providing senior leadership for all Triad IT and Telecommunications operations, Michael had Profit & Loss (P&L) accountability for Triad's Direct-to-Consumer (internet) lending channel, as well as executive accountability for Triad's Customer Care Call Center operational performance.
Prior to engaging with Triad, Michael held diverse technology management roles ranging from the deployment of new digital information technologies to our national intelligence community (the MITRE Corporation), to serving as Vice President of Product Development (Concept Five Technologies) while managing a joint product partnership with Hitachi-Japan.
Michael holds a BS degree in Computer Science from the University of Maryland.
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Steve Ditman
Chief Financial Officer
Steve Ditman assumes the position of Chief Financial Officer in July 2009. Mr. Ditman brings over 30 years of financial experience to his role at StrataCare. As StrataCare’s CFO, Mr. Ditman is responsible for finance, accounting, budgeting and strategic financial planning. His role is instrumental in setting and meeting financial goals as well as managing growth and investment in new equipment, facility and staffing.
Most recently Mr. Ditman served as Chief Financial Officer and Treasurer of Ameriscript, Inc. and Interplan Health Group, Inc. beginning in 2001. Previously he was Executive Vice President, Chief Financial Officer of OptiCare Health Systems, Inc. He had been with the company since 1998 initially as their CEO and later their CFO and Treasurer of the OptiCare Eye Health Center. Mr. Ditman has also held similar positions with the Daytona Group and Drubner Broadcasting, The Drubner Investment Group, and Victor Electric Wire and Cable Corporation. He began his career as a senior auditor for KPMG Peat Marwick.
Mr. Ditman received his Bachelor of Science in Accounting from Northeastern University. Mr. Ditman is a Certified Public Accountant and was licensed in the State of Rhode Island.
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Dave Perbix
Vice President of Account Management
Dave Perbix joined StrataCare in the summer of 2009. As Vice President of Account Management, he oversees the Account Management team and supports best practices in client support to ensure every client is provided with a quality service experience.
Mr. Perbix joins StrataCare with over 14 years of executive management experience in PPO network leasing, medical group services, bill review, MPNs, and utilization review. Most recently, he was the Vice President of Sales and Account Management at Kaiser Permanente, Occupational Health Services. Before that, Dave was with WellPoint Inc./Blue Cross of California for just under 10 years first as the Marketing Director and later the Regional Vice President, Workers' Compensation Managed Care Services. Dave was also the Director of Workers’ Compensation for approximately 6 years at UniCare Insurance Company. Mr. Perbix originally began his career with Industrial Indemnity, Davis & Associates, and finally with Transamerica Insurance Group.
Mr. Perbix has a Bachelor Science, Kinesiology from UCLA. He has participated in an education program at Kellogg School of Business, Northwestern University as well as completion of Insurance Educational Association (IEA) Workers’ Compensation Courses, and additional property casualty courses.
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Dimitri Robert
Vice President, Technology Delivery
Dimitri Robert joined StrataCare's Production Technology Department in February 2007 to lead the Software Engineering Team. This group is responsible for all aspects of software development and integration, including planning, design and implementation. In January of 2009, Dimitri was promoted to Vice President, Technology Delivery, expanding his responsibilities to include oversight of release management and membership of the technology strategy executive committee.
Dimitri brings more than fourteen years of experience in Information Technology delivery and management, with a strong background in software development lifecycle, system design and software architecture. He has lead the creation of numerous integrated IT solutions, commercial applications and customer facing web systems for various industries. Examples include solutions for high availability subscription management, order processing, revenue computation, large volume data distribution over the internet, customer relationship management (CRM), business intelligence, ecommerce, video streaming, copyrights enforcement, music downloading and electrical power grid management.
Prior to joining StrataCare Dimitri was Director, Enterprise Applications at Websense in San Diego. Websense is a publicly traded, leading worldwide provider of Internet filtering and security software. Dimitri was with Websense for six years during which the company's revenue grew from $35.8M to $178M. He has also held several technology management and software development positions with firms in Switzerland, before co-founding BurstBand Corporation in 2000, an Internet infrastructure company offering video streaming services located in Irvine.
Dimitri holds a Master's Degree in Engineering (Physics) from the Swiss Federal Institute of Technology in Lausanne (EPFL), including two semesters as an exchange student at Carnegie Mellon University.
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Michael Lundberg
Vice President of Business Development
Michael Lundberg was recently promoted to Vice President of Business Development. Mike commenced employment as a National Account Manager at StrataCare in July of 2003 and has over 20 years of experience in sales development, senior management, strategic planning, and leading a consultative sales team. He possesses a wealth of industry knowledge and, combined with his experience, is ideally suited for this role.
As Vice President of Business Development, Mike will be responsible for continuing StrataCare's dynamic growth through the National Account Sales Team, as well as working closely with partners and alternative distribution channels.
Mike's expertise stems from his extensive work history in the managed care and insurance industries. Prior to joining StrataCare, Mike was a consultant with Managed Care Advisors, specializing in managed care and occupational health services and technology consulting. His practice drew on all aspects of his earlier career including industry and market analysis, technical product and operational evaluations, industry competitive analysis, RFP development and evaluation, and strategic sales plans.
Formerly, Mike was Senior Business Development Executive for ADP Integrated Medical Services. His responsibilities spanned product positioning, market outreach initiatives and presenting of software and services to key Fortune 1000, insurance carriers, third party administrators, and managed care organizations.
Mike's previous experience also includes sales and management positions at various managed care technology and service providers, including HNC Insurance Solutions, Intracorp, Genex Services, and Utica National Insurance Group. Through each of his roles he gained a deeper understanding of the insurance and managed care industries and progressively led consultative sales teams.
Mr. Lundberg holds a BS degree in Business Administration.
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Nicola Martin
Vice President of Human Resources
Nicola Martin, StrataCare's Vice President of Human Resources, has more than 20 years of experience in human resources, including staffing, compliance, employee relations, and benefits management.
Most recently Nikki headed her own HR consulting firm, Directions. Her client engagements involved a variety of international, high tech, financial, health care, retail, and non-profit organizations. Nikki provided service to organizations in need of the expertise of a human resources director or that needed to outsource projects. Many of her assignments stemmed from her highly regarded work with Employers Group, a comprehensive source for HR intelligence.
Nikki's previous experience includes work as Vice President, Human Resources for the Dai-Ichi Kangyo Bank. While there she developed the first professional human resources function for the Los Angeles Agency of the major Tokyo-based wholesale bank. This entailed staffing, employee relations, legal compliance, immigration, compensation, benefits, training, and payroll.
Prior to Dai-Ichi, Nikki spent 5 years with The Pacific Rim Assurance Company. As Director of Human Resources for the workers' compensation insurance carrier she provided company-wide HR programs for 350+ employees through several restructuring phases.
Ms. Martin graduated from Havering Technical College in England and holds both a Senior Professional in Human Resources (SPHR) Certificate and California certification in HR. She has also volunteered as a trainer on human resources management for Non Profit Management Solutions.
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Shawn Diehl
Vice President, Information Systems
In 2002, Shawn Diehl joined StrataCare in its early infancy and has greatly shaped the infrastructure and technology decisions of the company. His Information Technology experience spans 12 years, with over 8 of those years with StrataCare. In his current role, Shawn manages StrataCare’s entire systems infrastructure, including Co-Location DataCenter, disaster recovery, storage, network, and security. He also strategically aligns systems projects and technology with business goals while looking for ways to utilize technology to reduce capital expenses and ongoing operating costs. Shawn recently managed the build and deployment of the StrataCare Washington DataCenter. Lastly, he ensures StrataCare is compliant with applicable information management laws.
Before joining StrataCare, Shawn developed software and maintained computer systems for real-estate software development company RealQuest. He previously had owned and operated NetStructures an Information Technology consulting and outsourcing company catering to small and medium sized business from 1996 to 2000.
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Sheila Garcia
Vice President, Operations
As Vice President of Operations, Ms. Garcia brings over 20 years of workers' compensation claims and cost containment experience to StrataCare and CareSolutions.
Ms. Garcia joined CareSolutions in 1998 as Manager of Operations. During her tenure as Manager, she was responsible for directing and supervising the daily activities of the CareSolutions medical bill review staff. With the formation of StrataCare she assumed the position of Director of Product Development leading the product development effort. Sheila was promoted to Vice President of Client Relations in 2002. Her responsibilities included Customer Service, Product Development, Training and Quality Assurance. Currently, Sheila oversees the day-to-day operations of StrataCare's CareSolutions Service Center as Vice President, Operations.
Prior to joining CareSolutions, she was Manager of Software Leasing with Reviewco. As manager she coordinated efforts with software clients and the Information System department to develop and design an efficient, simple to use bill review software application. She was also responsible for the management of the Research and Development Department in support of national bill review expansion.
Ms. Garcia entered the workers’ compensation industry as a Claims Adjuster for The Noetics Group in 1987 and started with Reviewco in 1988.
Sheila holds a BA degree from California State University, Fullerton.
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Doreen Corwin
Director of Network Affairs
As the Director of Network Affairs, Doreen Corwin has more than 30 years experience in the workers' compensation bill review and PPO network development arena.
Ms. Corwin joined StrataCare in early 2001 with the responsibility of managing existing networks and expanding StrataCare's PPO coverage and additional cost containment services to facilitate the growth of the CareSolutions National Bill Review Service Center and the delivery of StrataWare, StrataCare's national bill review software product.
Prior to joining the StrataCare management team, Doreen spent fourteen years with Beech Street Corporation in Irvine, California most recently as the Vice President of Network Development. While in this role, Ms. Corwin was instrumental in the expansion of Beech Street's network to one of the largest national PPO's in the country.
Before joining Beech Street Corporation in 1987, Doreen spent ten years with Medata, helping with the development and expansion of their bill review services. She held several roles there including, Manager of Operations, Regional Manager and National Public Relations Manager.
Ms. Corwin's extensive background and experience in the workers' compensation and PPO fields have allowed her to be a featured speaker on bill review and cost containment strategies at numerous industry and professional meetings. She has authored several articles in industry publications.
Doreen holds a BS degree from Portland State University.
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Linda Vu
Director, Software Quality Assurance
Ms. Vu joined StrataCare in 2004 to lead the Quality Assurance department. The Quality Assurance team ensures software is written according to specification, meets requirements and customer's expectations, and is maintainable. Linda's responsibility expanded recently to include quality assessments and improvement recommendations for all of Production Technology. She has served a pivotal role in formalizing StrataCare’s ability to measure quality in all aspects of platform delivery and developing methods to improve upon those metrics.
Linda has over thirteen years of experience in Quality Assurance. She has developed, implemented, and managed worldwide Software Quality Assurance departments. Linda has helped companies to reduce test cycle time and increase product testing coverage through test automation. She created procedures which improved test processes and increased on-time delivery of production quality products. Her focus is preventing quality defects and deficiencies early in software development lifecycle through use of best practice methods, coding standards, and well-defined change management processes.
Prior to joining StrataCare Linda was Quality Assurance manager at SafeNet, Inc. in Irvine, California. SafeNet is a market leader in software protection and cryptographic-based solutions for business and government. While there, she successfully managed a locally-based QA team in Irvine as well as off-shore test teams in India, China, and Canada.
Linda holds a BS degree in Computer Science from California State University, Fullerton.
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Marie Salud
Director, Product Support
Ms. Salud oversees product management and product support for StrataCare’s solutions. She leads efforts to integrate automation, industry standards and best practices to maximize client’s cost containment and bill processing efficiency. She had had pivotal roles in development and support of StrataCare’s EDI, State Reporting, eBilling and workflow solutions. Ms. Salud is also a true champion of industry standards and is a representative for StrataCare on the IAIABC EDI Committee and the SeBin Technical Workgroup for eBilling.
Ms. Salud has also been instrumental in the introduction and execution of StrataCare’s response models that bring together a cross-functional team to review client identified issues and assignment of development of resolution to a release. She is instrumental in the strategy and reporting of our product support model. Additionally, our Business Analysis team reports to Ms. Salud to align resources to business priorities
Ms. Salud has over 15 years experience in consulting and managing medium to large scale business process automation projects in the manufacturing, financial, logistics, healthcare and retail industries.
Previously, Ms. Salud was with L.A. Care Health Plan conducting provider network research and data analysis management. She also held Project Manager roles focusing on healthcare while at Magic Software Enterprises and SVI America Corporation.
Ms. Salud attended Ateneo de Manila University graduating with a B.S. Management Engineering, Summa Cum Laude.
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Sam Gabal
Director, Technical Support
Mr. Gabal joined StrataCare in March 2003 and has over 10 years of experience in technical account management, software systems support, pre-sales software consulting, and web development. Sam is responsible for day-to-day operations management of StrataCare’s application systems for existing customers and is involved in the planning and implementation for new clients. His team’s duties include troubleshooting and resolution of application issues, deployment of new clients’ application environments, as well as maintenance of all production server environments. Sam is responsible for developing StrataCare’s overall client technical support strategy including case workflow and case management. He also works collaboratively with other department heads to enhance the supportability of the software platform.
Prior to joining StrataCare Mr. Gabal served as a Systems Engineer for eGain Communications, a customer service software company engaged with clients & prospects such as BEA Systems, Charles Schwab, HP, and Wells Fargo Bank.
Mr. Gabal has also worked as a contractor in both Production and Project Management roles for various web-development companies focused on areas such as e-commerce and content-management websites, and interactive marketing media.
Sam holds a Bachelor of Science degree from the University of Southern California.
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Tina Seever
Director, State Reporting & Compliance
Ms. Seever leads our regulatory, state compliance, and reporting operations. In addition, Tina represents our clients in helping to improve standards affecting our industry.
Ms. Seever joins StrataCare with over 25 years of quality and compliance related experience in the group health and workers’ compensation industries. Most recently, she spent the last seven years at Beech Street Corporation in roles as the Director of Clinical Quality, Healthcare Management, and Network Quality Management Programs. She has previously held local positions as the Director of Credentialing and Quality Management, Director of Hospice Operations, Director of Nursing, and Director of Health Services. Prior to this, she practiced as a Registered Nurse and worked in the Surgical Intensive Care and Kidney Transplantation Units of hospitals in New Orleans, Honolulu, and San Diego. She is a Certified Professional in HealthCare Quality.
She is a Certified Professional in Healthcare Quality (CPHQ) and received RN diploma from Charity Hospital School of Nursing.
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