Scott Green, Co-founder/Chief Executive Officer
John Zavoli, Chief Financial Officer
Sheila Garcia, Vice President, Operations
Michael Josephs, Chief Information Officer
Shawn Diehl, Director of Information Systems
Doreen Corwin, Director of Network Affairs
Michael Lundberg, Vice President of Business Development
Nicola Martin, Director of Human Resources
Joon Jung, Director of Product Solutions Group
Dimitri Robert, Director, Application Development
Bob McCaffrey, Chief Sales and Account Officer
Scott Green
Co-founder/Chief Executive Officer
Scott Green is CEO and a co-founder of StrataCare and CareSolutions. StrataCare provides browser-based national bill review software solutions and service for medical bill review. In addition to its array of innovative software solutions, StrataCare operates two divisions; CareSolutions its national bill review service center where they process both mail-in and electronic bills and GenSource, the recently purchased, Claims and Risk Management Software Company.
During its 10 years in business, StrataCare has quickly become among the most respected players in the workers' compensation bill review industry, servicing clients in the insurance, third party administrator, public entity and self-insured markets.
CareSolutions, founded in 1998, provides traditional mail-in bill review services to the workers' compensation payor community. Realizing the changing needs in the marketplace and building on the success of CareSolutions, Scott Green began planning for the next phase of CareSolution's evolution. In 1999, CareSolutions' sister company, StrataCare, was formed to develop a complete Windows™ and Internet-based workers' compensation cost containment software solution. StrataCare launched its StrataWare software in December 2000 and is offering the unique solution to the nation's largest insurance companies, third party administrators, bill review companies and employers.
Prior to founding StrataCare and CareSolutions, Mr. Green was President of Reviewco (now known Health Net). As President, he expanded the company's traditional bill review services, offering nurse based managed care and aggressively developing a software-leasing product.
In 1997, Reviewco's parent company, Foundation Health Corporation, merged with Health Systems International. As part of the merger, Reviewco took over responsibility for the combined companies' workers' compensation cost containment products. Mr. Green was in charge of the Reviewco/Comp24 entity with 350 employees, focusing on innovative managed care programs.
Mr. Green entered the workers' compensation managed care industry in 1991 joining Reviewco and The Noetics Group as Vice President of Sales and Marketing. He was responsible for national sales activity and worked closely with clients building electronic data interfaces and efficient data exchange methods. He was responsible for opening five national offices.
Mr. Green began his business career in the computer leasing business where he worked with clients to acquire and finance large computer networks.
Mr. Green holds a BA degree from Pomona College and a MBA from the University of California, Irvine.
Back to the top
John Zavoli
Chief Financial Officer
John Zavoli assumed the position of Chief Financial Officer in December 2007. Mr. Zavoli brings over 20 years of multinational financial, operating, corporate finance and Big 4 consulting experience to his role at StrataCare. He has served as CFO, COO, president and CEO of high technology and telecom-based service-based companies, and has helped to build strong teams and institute critical internal controls and procedures designed for optimum operating results, corporate governance and Sarbanes-Oxley compliance.
As StrataCare’s CFO, Mr. Zavoli is responsible for finance, accounting, budgeting and strategic financial planning. His role is instrumental in setting and meeting financial goals as well as managing growth and investment in new equipment, facility and staffing.
Mr. Zavoli has directed corporate financial, treasury, tax, and legal operations for public and VC-funded corporations, and has held senior roles at Digital Equipment Corporation (now Hewlett-Packard), Madge Networks and Waste Management International. He also is a former partner at PricewaterhouseCoopers LLP, where he advised high tech clients in global operations, taxation, fiscal management, M&A, and other related issues.
Mr. Zavoli obtained his B.S. in Accounting from the University of Illinois in 1981, a J.D., from The John Marshall Law School in 1986, and an LL.M. from Boston University School of Law in 1990. He is also a member of the Illinois Bar.
Back to the top
Sheila Garcia
Vice President, Operations
As Vice President of Operations, Ms. Garcia brings over 20 years of workers' compensation claims and cost containment experience to StrataCare and CareSolutions.
Ms. Garcia joined CareSolutions in 1998 as Manager of Operations. During her tenure as Manager, she was responsible for directing and supervising the daily activities of the CareSolutions medical bill review staff. With the formation of StrataCare she assumed the position of Director of Product Development leading the product development effort. Sheila was promoted to Vice President of Client Relations in 2002. Her responsibilities included Customer Service, Product Development, Training and Quality Assurance. Currently, Sheila oversees the day-to-day operations of StrataCare's CareSolutions Service Center as Vice President, Operations.
Prior to joining CareSolutions, she was Manager of Software Leasing with Reviewco. As manager she coordinated efforts with software clients and the Information System department to develop and design an efficient, simple to use bill review software application. She was also responsible for the management of the Research and Development Department in support of national bill review expansion.
Ms. Garcia entered the workers’ compensation industry as a Claims Adjuster for The Noetics Group in 1987 and started with Reviewco in 1988.
Sheila holds a BA degree from California State University, Fullerton.
Back to the top
Michael Josephs
Chief Information Officer
Michael Josephs joined the StrataCare management team in November of 2006 to assume the role of Vice President, Production Technology, overseeing the creation and delivery of StrataCare's technology platform to its clients. His areas of responsibility include technology project management, information systems and technology infrastructure, release management, product management, application development, software quality assurance and technical services. In March of 2008 Michael was promoted to the role of Chief Information Officer (CIO), increasing his sphere of accountability to include the alignment of StrataCare’s technology strategy and investment with its business imperatives and the needs of its clients.
Prior to joining StrataCare, Michael served as Director for Technology Development at E*TRADE Financial in their retail lending channel. Michael was also the Chief Information Officer (CIO) for Triad Financial Corporation, a subsidiary of Ford Financial focused on non-prime auto finance. In addition to providing senior leadership for all Triad IT and Telecommunications operations, Michael had Profit & Loss (P&L) accountability for Triad's Direct-to-Consumer (internet) lending channel, as well as executive accountability for Triad's Customer Care Call Center operational performance.
Prior to engaging with Triad, Michael held diverse technology management roles ranging from the deployment of new digital information technologies to our national intelligence community (the MITRE Corporation), to serving as Vice President of Product Development (Concept Five Technologies) while managing a joint product partnership with Hitachi-Japan.
Michael holds a BS degree in Computer Science from the University of Maryland.
Back to the top
Shawn Diehl
Director, Information Systems
In 2002, Shawn Diehl joined StrataCare in its early infancy and has greatly shaped the infrastructure and technology decisions of the company. His Information Technology experience spans 12 years, with over 8 of those years with StrataCare. In his current role, Shawn manages all of StrataCare’s systems infrastructure, including Co-Location DataCenter, disaster recovery, storage, network, and security. He also strategically aligns systems projects and technology with business goals while looking for ways to utilize technology to reduce capital expenses and ongoing operating costs. Shawn recently managed the build and deployment of the StrataCare Washington DataCenter. Lastly, he ensures StrataCare is compliant with applicable information management laws.
Before joining StrataCare, Shawn developed software and maintained computer systems for real-estate software development company RealQuest. He previously had owned and operated NetStructures an Information Technology consulting and outsourcing company catering to small and medium sized business from 1996 to 2000.
Back to the top
Doreen Corwin
Director of Network Affairs
As the Director of Network Affairs, Doreen Corwin has more than 30 years experience in the workers' compensation bill review and PPO network development arena.
Ms. Corwin joined StrataCare in early 2001 with the responsibility of managing existing networks and expanding StrataCare's PPO coverage and additional cost containment services to facilitate the growth of the CareSolutions National Bill Review Service Center and the delivery of StrataWare, StrataCare's national bill review software product. She has oversight of the company’s national compliance program to provide product adherence to applicable state and federal rules and regulations.
Prior to joining the StrataCare management team, Doreen spent fourteen years with Beech Street Corporation in Irvine, California most recently as the Vice President of Network Development. While in this role, Ms. Corwin was instrumental in the expansion of Beech Street's network to one of the largest national PPO's in the country.
Before joining Beech Street Corporation in 1987, Doreen spent ten years with Medata, helping with the development and expansion of their bill review services. She held several roles there including, Manager of Operations, Regional Manager and National Public Relations Manager.
Ms. Corwin's extensive background and experience in the workers' compensation and PPO fields have allowed her to be a featured speaker on bill review and cost containment strategies at numerous industry and professional meetings. She has authored several articles in industry publications.
Doreen holds a BS degree from Portland State University.
Back to the top
Michael Lundberg
Vice President of Business Development
Michael Lundberg was recently promoted to Vice President of Business Development. Mike commenced employment as a National Account Manager at StrataCare in July of 2003 and has over 20 years of experience in sales development, senior management, strategic planning, and leading a consultative sales team. He possesses a wealth of industry knowledge and, combined with his experience, is ideally suited for this role.
As Vice President of Business Development, Mike will be responsible for continuing StrataCare's dynamic growth through the National Account Sales Team, as well as working closely with GenSource joint clients and other alternative distribution channels.
Mike's expertise stems from his extensive work history in the managed care and insurance industries. Prior to joining StrataCare, Mike was a consultant with Managed Care Advisors, specializing in managed care and occupational health services and technology consulting. His practice drew on all aspects of his earlier career including industry and market analysis, technical product and operational evaluations, industry competitive analysis, RFP development and evaluation, and strategic sales plans.
Formerly, Mike was Senior Business Development Executive for ADP Integrated Medical Services. His responsibilities spanned product positioning, market outreach initiatives and presenting of software and services to key Fortune 1000, insurance carriers, third party administrators, and managed care organizations.
Mike's previous experience also includes sales and management positions at various managed care technology and service providers, including HNC Insurance Solutions, Intracorp, Genex Services, and Utica National Insurance Group. Through each of his roles he gained a deeper understanding of the insurance and managed care industries and progressively led consultative sales teams.
Mr. Lundberg holds a BS degree in Business Administration.
Back to the top
Nicola Martin
Director of Human Resources
Nicola Martin, StrataCare's Director of Human Resources, has more than 20 years of experience in human resources, including staffing, compliance, employee relations, and benefits management.
Most recently Nikki headed her own HR consulting firm, Directions. Her client engagements involved a variety of international, high tech, financial, health care, retail, and non-profit organizations. Nikki provided service to organizations in need of the expertise of a human resources director or that needed to outsource projects. Many of her assignments stemmed from her highly regarded work with Employers Group, a comprehensive source for HR intelligence.
Nikki's previous experience includes work as Vice President, Human Resources for the Dai-Ichi Kangyo Bank. While there she developed the first professional human resources function for the Los Angeles Agency of the major Tokyo-based wholesale bank. This entailed staffing, employee relations, legal compliance, immigration, compensation, benefits, training, and payroll.
Prior to Dai-Ichi, Nikki spent 5 years with The Pacific Rim Assurance Company. As Director of Human Resources for the workers' compensation insurance carrier she provided company-wide HR programs for 350+ employees through several restructuring phases.
Ms. Martin graduated from Havering Technical College in England and holds both a Senior Professional in Human Resources (SPHR) Certificate and California certification in HR. She has also volunteered as a trainer on human resources management for Non Profit Management Solutions.
Back to the top
Joon Jung
Director of Product Solutions Group
As Director of StrataCare’s Product Solutions Group (PSG), Mr. Jung brings 15 yrs of professional experience in Big 4 IT consulting and software implementations. In this role Mr. Jung is in charge of all aspects of product definition and solution engagement delivery.
The Product Solutions Group (PSG) was created in 2008 by merging the Product Management and Project Management departments. Mr. Jung is responsible for leading these two functional departments in synchronization and execution with strategic goals. In addition, Mr. Jung is responsible for creating and managing the department’s process management framework that includes project methodology, product life cycle management, software release management, and project portfolio management.
Prior to joining StrataCare, Mr. Jung’s career has been predominately in management consulting services for Fortune 500 companies in the areas of strategic planning, ERP implementations, and building Project Management Methodologies and best practices. His clients included Walt Disney, Symantec, Network Appliance, and Samsung Electronics. He has held such titles as ERP Product Manager, Sr. Release Manager, Product Director, & ERP Practice Builder. After consulting for PricewaterhouseCoopers for a majority of his career, he left to pursue a career as an independent contractor for Oracle software implementations and to consult for such companies as Kaiser and Allianz in building their PMO. With intent of helping smaller companies establish processes and best practices, Mr. Jung switched gears and focused his attention to Microsoft technology platforms such as .Net and Team Foundation Systems.
Mr. Jung holds an MA from Yonsei University in Korea and a BS in Finance from University of Denver. In addition, he holds certificates as an Oracle Certified Professional and PMP from PMI.
Back to the top
Dimitri Robert
Director, Application Development
Dimitri Robert joined StrataCare’s Production Technology Team in February 2007 to lead the Application Development Team. StrataCare’s Application Development Team is responsible for all aspects of software development including architectural implementation and the application, bill review, PPO Networks and database teams.
Dimitri brings more than twelve years of experience in software development and project portfolio management, combining technical skills, leadership, strategic planning and team building/management. He has a strong background in software development lifecycle, system design and architecture and a proven track record specifying and delivering IT solutions, commercial applications and customer facing systems. His experience includes creating complex and high availability software solutions for subscription/licensing enforcement, orders & revenue management, high volume data distribution over the internet, business intelligence, ecommerce, video streaming, copyrights management, music distribution and electrical power grid management.”
Prior to joining StrataCare Dimitri was Director, Enterprise Applications at Websense, Inc. in San Diego, California. Websense is a publicly traded, fast-growing, leading worldwide provider of Internet filtering and security software. Dimitri was with Websense for six years.
Prior to Websense Dimitri held numerous technology management and software development positions with firms in Switzerland, before co-founding BurstBand Corporation in 2000, an Internet infrastructure company offering video streaming services located in Irvine, California.
Dimitri holds a Master’s Degree in Engineering - Physics, from the Swiss Federal Institute of Technology, Lausanne (EPFL) including two semesters at Carnegie Mellon University (Pittsburgh, PA).
Back to the top
Bob McCaffrey
Chief Sales and Account Officer
Bob McCaffrey joined StrataCare in February 2008. Bob oversees the Sales, Marketing and Account Management functions at StrataCare in his capacity as Chief Sales and Account Officer.
Bob brings more than 25 years senior management experience within the insurance products and services industry to the role of StrataCare’s Chief Sales and Account Officer.
Bob was formerly the President and CEO of Workingrx, Inc.and Apollo Enterprises, Inc, leading providers of workers’ compensation claims management services. He also served as Sr. Vice President of Golden Eagle Insurance Company and President of the Golden Eagle Health Division, additional Bob has served as Sr. Vice President within the Blue Cross and Blue Shield Association plans located in California and Florida.
Bob holds a BS Business Administration from Wayne State University, Detroit, Michigan.
Back to the top
